Last Updated: December 2024
Our Commitment to Accessibility
GMGN Plumber LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.
Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and improve usability for all users.
Measures to Support Accessibility
GMGN Plumber LLC takes the following measures to ensure accessibility:
- Include accessibility as part of our mission statement
- Integrate accessibility into our procurement practices
- Provide continual accessibility training for our staff
- Assign clear accessibility goals and responsibilities
- Employ formal accessibility quality assurance methods
Website Accessibility Features
Our website includes the following accessibility features:
Navigation
- Keyboard navigation support throughout the website
- Clear and consistent navigation structure
- Skip-to-content links for screen readers
- Descriptive link text and button labels
Visual Design
- Sufficient color contrast ratios meeting WCAG AA standards
- Text resizing support up to 200% without loss of functionality
- Clear visual focus indicators for keyboard navigation
- Readable fonts and appropriate text sizing
Content
- Alternative text for all meaningful images
- Proper heading hierarchy for screen readers
- Descriptive page titles
- Clear and simple language
- Consistent layout and design
Forms and Interactions
- Clearly labeled form fields
- Error identification and suggestions
- Adequate time to complete tasks
- Multiple ways to contact us
Physical Accessibility
We are also committed to physical accessibility at our offices:
- Wheelchair-accessible entrance and facilities
- Accessible parking spaces
- Service counters at appropriate heights
- Clear signage and wayfinding
- Assistance available upon request
Assistive Technologies
Our website is designed to be compatible with the following assistive technologies:
- Screen readers (JAWS, NVDA, VoiceOver)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
- Alternative input devices
Known Limitations
Despite our best efforts to ensure accessibility, there may be some limitations. Below are known issues we are working to address:
- Some legacy PDF documents may not be fully accessible
- Certain third-party content may not meet all accessibility standards
- Some embedded videos may lack captions (we are working to add these)
Feedback and Contact Information
We welcome your feedback on the accessibility of our website and services. If you encounter accessibility barriers, please let us know:
Report Accessibility Issues
Email: [email protected]
Phone: (713) 555-1234
TTY: (713) 555-1237
Mail: GMGN Plumber LLC, Accessibility Coordinator
1234 Pipeline Avenue, Suite 100
Houston, TX 77002
When reporting an accessibility issue, please include:
- The web page or location where you encountered the barrier
- A description of the problem
- Your contact information
- The assistive technology you are using (if applicable)
We will respond to your feedback within 5 business days.
Alternative Formats
If you need information from our website in an alternative format, we can provide:
- Large print documents
- Audio recordings
- Accessible electronic formats
- Braille (upon request)
Please contact us at [email protected] or (713) 555-1234 to request alternative formats.
Third-Party Content
Some content on our website may come from third-party sources. We strive to ensure that third-party content meets our accessibility standards, but we may not have complete control over its accessibility. We encourage vendors to provide accessible content and will work to find alternatives when necessary.
Ongoing Efforts
Accessibility is an ongoing effort. We are committed to:
- Regular accessibility audits and testing
- User testing with people with disabilities
- Continuous staff training on accessibility best practices
- Staying current with accessibility standards and guidelines
- Incorporating accessibility into all new features and content
Formal Complaints
If you believe we have not adequately addressed your accessibility concerns, you may file a formal complaint with:
- U.S. Department of Justice, Civil Rights Division
- Your local American with Disabilities Act (ADA) coordinator
- Texas Department of Licensing and Regulation
Accessibility Resources
For more information about web accessibility, please visit:
- Web Content Accessibility Guidelines (WCAG): w3.org/WAI
- Americans with Disabilities Act: ada.gov
- WebAIM (Web Accessibility In Mind): webaim.org
Date of Statement
This accessibility statement was created on December 15, 2024. It was last reviewed and updated on December 15, 2024.